WP Remix
Solutions for Professional Automotive Repair Technicians

FAQ


I Registered but haven’t received a password in my Email. What do I do?

Your password will be Emailed to the Email you registered (usually within 8 minutes time). We appreciate your patience as our system creates your profile and password with our database.

If you haven’t received your password:
First, Check your SPAM Email box. To protect your privacy from SPAM Emails, your Email client (Yahoo!, AOL, GMail, etc.) may have thought our Email to you was SPAM and unwanted.

You will receive your password via Email from:

Then, be sure to add the following Emails to your email permissions:

    wordpress@mastertechmag.com
    contactus@mastertechmag.com
    subscription@mastertechmag.com

If there appears to be an extended delay in receiving your password, we apologize for the inconvenience. Visit our Contact Us page and complete the “Log In Troubleshooting” form. We will resolve the issue as quickly as possible and assign you a temporary password, if necessary. Be sure you have permitted the above Emails to Email you and not appear as SPAM.




Can I subscribe to Master Technician or Import Service Magazine in Print form?

Unfortunately, the production costs are higher than what the advertising community can support. Mastertechmag.com allows us to continue delivering high quality diagnostic and technical repair articles you have come to enjoy reading through the print versions. Master Technician and Import Service magazine will only be available via the internet.




What if I find an article I want to Print?

Every article is published in an HTML format (on the web), and a Flash version (online full magazine issue). At the end of every HTML version you may download a printable PDF version of the article. Simply click the button:

ADOBE PDF iconDownload Article PDF




Why do I have to subscribe?

Our efforts are limited by advertisers abilities to support this project. Your support will allow us to continue to move forward with a quality product.




“Do I have to use a Credit Card to subscribe?” or,
“I am not comfortable with PayPal or Online Payments.”

That’s OK. You can still subscribe to mastertechmag.com. Simply mail a check or money order to:

Master Technician, LLC
486 Pinecrest Rd.
Springfield, PA 19064

Make your check payable to: Master Technician, LLC. Be sure to include your Email and User ID with your request of subscription. When your subscription request is received and processed, your account will be unlocked and you will have access to the website again.




I subscribed to Master Technician before.
Am I still in your database?

Unfortunately, no. In relaunching our website, mastertechmag.com, we are recreating our membership database. You must register to the new site via our Registration page.




What happens when my 60-Day FREE Trial Expires?

We hope you have enjoyed your Free Trial. We also appreciate your support in what Master Technician and Import Service offers you.

When your Free trial expires, you will be directed to the PayPal Gateway on your next log in. (See image below.)

MT_paypal1



Click the Paypal button. You will then be presented with the following membership options: Professional Automotive Technician, Student or Professional Educator, or General Subscription (as seen in the image below). Choose One (1) membership level and click the “PayPal Subscribe” button.

MT_paypal2



You will then be directed to complete your membership payment via PayPal.
(Choose not to use PayPal? That’s ok. We can and will accept checks or Money Order – See instructions for Checks above.)




I wish to become a full subscriber prior to my FREE trial expiration date. What do I do?

Thank You for your support!

The process to become a full subscriber is simple. If your FREE trial has not yet expired and you wish to become a full member follow these simple steps:

1. Log In to www.mastertechmag.com

2. Return to the Log In section and Click “Membership Details.”

3. Your MasterTechnicianONLINE profile will appear. Click “Membership Details.”

4. In “Subscription Information” section, locate “Account Type

5. Click “Upgrade/Downgrade your account

6. Select your Account Type (Subscription Level) and click “Next.” (Click Here for more information on Master Technician ONLINE’s membership options.)

7. Click the “Paypal Subscribe” button to confirm your selection.

8. You will be directed to the Master Technician ONLINE subscription PayPal page. If you have a PayPal account, pay fast by logging in to your account. If you do not have a PayPal Account, click “Use your credit card or bank account…” Link.

9. Complete the payment form.

Click Here to open these instructions in a new window.

If you have questions regarding these steps, or do not wish to use PayPal, Contact Us via Email: contactus@mastertechmag.com or Phone: 484.472.8441. We Also accept Check or Money Order – See above for instructions.




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